Privacy Policy

Last Updated: September 14, 2026

A Better Carpet & Floor Service respects your privacy. This Privacy Policy explains what information we may collect when you use our website or contact us, how we use that information, and the choices available to you.

Information We Collect

When you contact A Better Carpet & Floor Service through our website, by phone, email, or text, we may collect information you voluntarily provide, including your name, phone number, email address, service address or general location, details about the service you are requesting, messages you send us, and photos you choose to upload.

Our website may also collect limited technical information automatically, such as your browser type, device information, IP address, and information about how you interact with the website. This information may be collected through cookies, analytics tools, or similar technologies used to operate and improve the website.

How We Use Your Information

We use the information you provide to respond to service requests, communicate with you about appointments or estimates, provide requested services, answer questions, and maintain business records. We may also use information about website activity to maintain, protect, and improve our website and marketing.

If you provide your mobile number, we may call or text you regarding your service request, appointment, or related customer service matters. We do not sell your personal information or mobile contact information to third parties for their marketing purposes.

Cookies and Analytics

Our website may use cookies and similar technologies to help the site function properly, understand how visitors use the website, and measure the effectiveness of our advertising and marketing. These technologies may collect information such as pages visited, browser or device information, and interactions with the website.

You can control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Sharing Your Information

We may share information with service providers that help us operate our website, communicate with customers, process service requests, or support our business operations. These providers are permitted to use the information only as necessary to provide services on our behalf.

We may also disclose information when required by law or when reasonably necessary to protect our business, our customers, or others. We do not sell or rent your personal information.

Data Security and Retention

We take reasonable measures to protect the personal information submitted through our website. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to respond to service requests, provide services, maintain appropriate business records, and meet legal or operational requirements.

Your Choices

You may contact us to ask questions about the personal information you have provided or to request that we update or correct your contact information. You may also ask us to stop contacting you by text or email for nonessential communications.

You can manage cookies through your browser settings and, when available, through the privacy or cookie controls provided on our website.

Contact Us

If you have questions about this Privacy Policy or how we handle information submitted through our website, please contact us:

A Better Carpet & Floor Service
Phone: (770) 745-7777
Email: abettercarpet1994@gmail.com
Service Area: Metro Atlanta, Georgia

Professional carpet, upholstery, tile & grout cleaning, carpet stretching and repair throughout Metro Atlanta.

Serving Atlanta Since 1994

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